Returns & Exchanges
At Alegria Shoe Shop, we want you to love every step you take; if you are not completely satisfied with your purchase, you can return or exchange your shoes within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process and secure it to your original packaging.
Ship the Shoes
Drop off your package at any authorized carrier location, ensuring the shoes are in unworn, original condition with all tags attached.
Receive Your Refund
Once our warehouse inspects your return, we will issue a refund to your original payment method or ship out your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing